Privacy Policy
Espaicenter takes user privacy and the protection of personal information very seriously. Please read this Privacy Policy carefully before using this website or services to understand how we collect, use, store, and protect your information.
π Information Collection
We may collect the following information to provide services and improve user experience:
1. Account Information
- Information provided by users when registering an account, including name, email address, phone number, shipping address, and other relevant details.
2. Transaction Information
- Order details, payment information (only PayPal payment-related information; Espaicenter does not save credit card information), purchase history, etc.
3. Website Usage Information
- IP address, browser type, access time, pages visited, click behavior, and other similar data.
4. Customer Feedback Information
- Information provided by users when contacting us or submitting inquiries, comments, or return requests.
π Information Use
The information we collect is used for the following purposes:
- Processing orders, payments, delivery, and after-sales service.
- Providing customer support and responding to inquiries.
- Improving website functionality, user experience, and product services.
- Prevent fraud, unauthorized access, and other illegal activities.
- Comply with laws, regulations, and government requirements.
πΎ Information Storage and Security
- We take reasonable technical and management measures to protect user information security and prevent unauthorized access, disclosure, alteration, or loss.
- All sensitive payment information is securely encrypted via PayPal. Espaicenter does not store credit card or bank card information.
- Data is stored in internationally standardized data centers and retained for a specified period, as required by business needs and applicable laws.
π€Β Information Sharing
Espaicenter will not sell user personal information to third parties, but may share information in the following situations:
1. Sharing with Carriers
- Providing necessary names, addresses, contact information, and order information to logistics carriers to complete order delivery.
2. Legal Requirements
- Providing necessary information as required by laws, regulations, court judgments, or government requirements.
3. Service Providers
- Sharing necessary data with professional service providers, such as payment processing, technical maintenance, or data analysis, to optimize services or website operations.
π User Rights
Users have the right to:
- Inquire about, update, or modify their account information.
- Request the deletion of personal information (without affecting legal requirements and business operations).
- Unsubscribe from marketing messages.
- For questions regarding the processing of personal information, please contact Espacienter customer service via Email or phone.
π Cookies and Tracking Technology
- We may use cookies or similar technologies to collect website access data to optimize the website experience, analyze browsing behavior, and provide personalized services.
- Users can refuse or delete cookies through their browser settings, but this may affect the use of some functions.
βοΈ Children's Privacy
- Espacienter does not knowingly collect personal information from minors under the age of 18.
- If we discover that a minor has provided information, we will delete the relevant information immediately.
π‘οΈ Third-Party Links
- This website may contain links to third-party websites.
- We are not responsible for the privacy policies or content of third-party websites. Users must understand and comply with the guidelines of these websites when accessing them.
ποΈ Privacy Policy Updates
- Espacienter may update this Privacy Policy at any time.
- The revised policy will take effect from the date of publication.
- Users are advised to check the policy regularly to stay informed of the latest regulations.
π§ Contact Us
For any questions regarding the Privacy Policy or the use of your personal information, please get in touch with us:
π© Email: espaicenterofficial@hotmail.com
π Phone: +86 182 3012 7341